Privacy Policy | Your Data Privacy Matters

Privacy Policy

Last Updated: 15.09.2025

At ProPrinterHub, we value your trust and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or purchase our products, in accordance with applicable privacy laws and regulations.

1. Information We Collect

We may collect personal information (name, email, phone number, billing/shipping address, payment details) when you make a purchase, create an account, or subscribe to our services. Non-personal information (device type, IP address, browser type, browsing behavior) may be collected automatically to help us understand usage and improve your shopping experience.

2. How We Use Your Information

We use your information to:

3. Data Security

We use SSL encryption, secure payment gateways, firewalls, and access restrictions to protect your data. While no method of online transmission is 100% secure, we continuously monitor and upgrade systems to minimize risks.

4. Sharing of Information

We do not sell or rent your personal information. To complete transactions and deliver orders, we may share details with trusted partners (e.g., payment processors, shipping companies, IT vendors). These partners only receive the minimum necessary information and are bound by confidentiality obligations.

5. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

Opt-Out Options:

6. Data Retention Policy

We retain your data only as long as necessary for business, legal, or tax purposes. Once no longer required, we securely delete or anonymize it.

7. Your Rights & Opt-Out Choices

You have the right to access, update, or delete your personal data.

We comply with GDPR, CCPA, and other data protection regulations.

8. Policy Updates

We may update this Privacy Policy to reflect changes in technology, practices, or regulations. Updates will be posted here with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 support@proprinterhub.com
📍 2121 N California Blvd STE 290, Walnut Creek, CA 94596

FAQs

We accept returns within 7 days of delivery for unused items in their original packaging. Some items like opened ink cartridges are non-returnable.

Yes, all printers come with a minimum 1-year manufacturer warranty. Some models may include extended warranty options.

Orders are usually processed within 1–2 business days. Delivery time is typically 3–7 business days depending on your location.

We accept all major payment methods including Credit/Debit Cards, Net Banking, UPI, and Wallets. Cash on Delivery may be available for selected locations.

Yes, we provide free installation guides with all products. For selected printers, professional installation support can also be arranged.

Currently, we serve only within. International shipping will be introduced soon.

Yes! Once shipped, you will receive a tracking ID via email/SMS to monitor your delivery status in real time.

If you receive a damaged or incorrect product, please contact us within 48 hours. We will arrange a replacement or refund.