Terms of Conditions– User Agreement & Legal Terms

Terms & Conditions

These Terms & Conditions govern your access to and use of Proprinterhub’s website, products, and services. By continuing to browse or place an order, you acknowledge that you have read, understood, and agreed to the terms outlined below. If you do not agree with any part of these terms, we recommend discontinuing the use of our services immediately.

1. Acceptance of Terms

By visiting or using Proprinterhub, you confirm your acceptance of these Terms & Conditions as well as our Privacy Policy. These terms form a legally binding agreement between you and Proprinterhub. You must be at least 18 years of age or accessing our site under the supervision of a parent or legal guardian. We reserve the right to refuse service, terminate accounts, or cancel orders if we believe a user has violated these terms.

2. Use of Services

Our website and services are intended solely for lawful purposes. You agree not to misuse, exploit, or interfere with the functionality of the platform. This includes avoiding activities such as attempting to hack into our system, spreading malware, using automated bots to place fake orders, or engaging in any behavior that could harm our reputation or disrupt services for other customers. We reserve the right to monitor all activities on our website to ensure compliance with these rules.

3. Orders & Payments

When you place an order, you are making an offer to purchase the product(s) subject to these Terms & Conditions. All orders are subject to acceptance, availability, and confirmation of payment. Prices displayed on the website include applicable taxes, but shipping charges may be added at checkout. Payment must be completed in full through our secure payment gateway before the order can be processed and shipped. In the event of incorrect pricing or technical errors, we reserve the right to cancel or modify your order after notifying you.

4. Shipping & Delivery

We make every effort to deliver your products on time, using reliable third-party courier and logistics partners. However, shipping times may vary depending on your location, product availability, and unforeseen circumstances such as weather conditions or courier delays. While we aim to meet all estimated delivery timelines, Proprinterhub cannot be held liable for delays beyond our direct control. Customers are encouraged to track their orders using the tracking details provided once the package is dispatched.

5. Returns & Refunds

Our return and refund policy is designed to ensure customer satisfaction while maintaining fairness. Items may be returned within the specified return window, provided they are unused, in original packaging, and accompanied by proof of purchase. Certain items, such as customized or clearance products, may not be eligible for return. Refunds will be processed to the original payment method within a reasonable timeframe after inspection of the returned product. For more details, please refer to our dedicated Return & Refund Policy page.

6. Intellectual Property

All content featured on Proprinterhub, including but not limited to logos, designs, graphics, product descriptions, photographs, and written material, is either owned by us or licensed for use. Unauthorized reproduction, distribution, or commercial use of this content without prior written consent is strictly prohibited. Violating our intellectual property rights may result in legal action and financial liability for damages.

7. Limitation of Liability

While we strive to provide accurate information and reliable services, Proprinterhub will not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services. This includes damages resulting from loss of profits, business interruptions, or data breaches, even if we have been advised of the possibility of such damages. Your use of our services is at your own risk, and we strongly recommend reviewing all product details before purchase.

8. Changes to Terms

Proprinterhub reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on this page. It is your responsibility to review the Terms & Conditions periodically to stay informed about updates. Continued use of our website and services after any changes signifies your acceptance of the revised terms.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these terms shall be subject exclusively to the jurisdiction of the courts located in [Your City/State]. By using our website, you agree to submit to the personal jurisdiction of these courts for resolving any disputes.

10. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please do not hesitate to get in touch with us. You may contact us through our Contact Page or email us directly at: support@proprinterhub.com. We aim to respond promptly and ensure that your concerns are addressed in a professional and timely manner.

FAQs

We accept returns within 7 days of delivery for unused items in their original packaging. Some items like opened ink cartridges are non-returnable.

Yes, all printers come with a minimum 1-year manufacturer warranty. Some models may include extended warranty options.

Orders are usually processed within 1–2 business days. Delivery time is typically 3–7 business days depending on your location.

We accept all major payment methods including Credit/Debit Cards, Net Banking, UPI, and Wallets. Cash on Delivery may be available for selected locations.

Yes, we provide free installation guides with all products. For selected printers, professional installation support can also be arranged.

Currently, we serve only within. International shipping will be introduced soon.

Yes! Once shipped, you will receive a tracking ID via email/SMS to monitor your delivery status in real time.

If you receive a damaged or incorrect product, please contact us within 48 hours. We will arrange a replacement or refund.